When I booked this I couldn't find much on the internet about Indotrek. However, their service was so fantastic during the inquiry/booking process that I went for it anyway. We were a group of 4, different level of cycling skills. The whole trip was excellent. From the start, Kim and Richard in the office
gave us a wonderful service. Emails were replied to quickly and spot on. All the pre-travel arrangements were excellent. On arrival, we were met by our guide, Thang, who stayed with us up to Hue. Our driver was excellent. Both friendly and knowledgeable. We could cycle as much or little as we wanted each day which was great for our different skill levels. Hotels, on the whole, were better than we expected. From Hue we flew to Hanoi and finished the trip with an overnight on a boat in Ha Long Bay - that is a must do! Overall, brilliant service, brilliant value for money.